Customer reviews at The Big Lot Car Credit in Kansas City, MO
Over 600 reviews & rated 4.1 stars on Google
What our customers say
We ask every customer to tell us how it went, the smooth parts and the awkward ones. Reviews are how a dealership like ours earns a look from someone who has been let down before.
The feedback below comes from drivers around Kansas City, Kansas City KS, Independence, Raytown, Lee's Summit, Grandview, Gladstone, Belton, Riverside, and Sugar Creek. Read through it, and if we did right by you, we would be grateful for a few lines of your own.
DayNisha Berryman
10/27/2026
10/27/2026
Listen, the experience I’ve had with Lupe was amazing! The process was so quick, he allowed me to be super dozy talking in circles after just getting off my graveyard shift. He was hilarious and made sure I was able to get exactly the type of car I was looking for! Actually BETTER! I’m recommending everyone to this dealership and to my guy!
Mohammed Mustafa
10/16/2026
10/16/2026
Bryant was a Huge help in getting me into a new car. From start to finish he was clear and honest about everything! He's also a northeast native like myself so we had a few things in common! We appreciate you Bryant! We would definitely come back in the future to shop with him again!
Shylei Jackson
10/16/2026
10/16/2026
Literally everyone was so friendly and honest. Honesty is a big thing for myself and it was shown to the best it could have been. Huge shoutout to Bryant, thank you for all your help! We appreciate you!! #newcargang
Philip Gibson
10/14/2026
10/14/2026
Didn’t play any games, understood my situation, budget, and got me into a car! Bryant was awesome!
Steven Cochran
10/14/2026
10/14/2026
Sales staff is so kind and courteous.
There wasn't a lot of sales pressure the day we were looking. And when we returned to shop, they found us a car and financing IN OUR PRICE RANGE. No judgement, complete understanding, and held our hand through the whole process.
I couldn't have asked for a better Salesman than Bryant. The Finance Team was very sweet, and didn't add pressure to an already stressful situation.
I can't say "Thank You" enough for Bryant and the Finance Team.
Anita Reece
10/10/2026
10/10/2026
I have been dealing with big lot cars for 2 years the salesman that works with me his name is Lupe yepez he's the best and he will get you what you want so if your needing a car go to big lot on prospect and ask for Lupe...thank you Lupe I really appreciate you!!!!
Karra Ogletree
10/9/2026
10/9/2026
This place is awesome I came in and told Bryant what I needed and my situation with my other car and he was able to get me into a car quick and fast ! They even helped me get car insurance for cheap !! I highly recommend biglotcars !!!! Thank you for everything !!!!
Kalila Williams
10/7/2026
10/7/2026
Bryant L. Was absolutely amazing. He was very nice and knowledgeable. This was the best experience I've ever had while making a purchase.
Greg Hernandez
9/27/2026
9/27/2026
I went in and met Bryant got me in and out with a new vehicle after so long good salesman give that man a raise
Andrea Randle
9/20/2026
9/20/2026
Lupe gave us the best service and even saved the car so we could get our dream car after we had left. He’s not your typical salesman He really understands what your needs are and make sure that he puts you in the right vehicle to meet your needs five star surface. Go see him you will not be disappointed.
Tanisha Butler
9/18/2026
9/18/2026
Shoutout to Big Lots they got me approved & in something pretty fast! Bryant was super helpful & so kind! Check them out
Emma
9/17/2026
9/17/2026
Let me tell yall how good Bryant is!!! He was so up front and straight to the point. I loved my entire experience. This is my 2nd time dealing with Big Lot and it’s been the best. I definitely recommend yall coming to see him. Tell him Emma sent you
